XBox Live Gold - still showing as XBox Live Free

Hello,

My memberships still showing as XBox Live Free and I already entered the new gold membership code so what's the solution??  also still a free member on the Xbox website!!

I did a recovery for my gamertag also still with a free member!!  I tried my Gold membership redeem code again for making sure but the message show up the card is used.

Please let me know

Thanks in advance

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

How long is the membership from the card?

Is it possible you could have accidentally redeemed the card on a different account?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I have Gold membership one year.  I have only one account.  This is the second card I used but the membership still free.

Help me to fix this problem please

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey Ii NOVI99ZO6 iI, looking at your account there is no record of a subscription to this GT. It sounds like both subscription cards now come up with the message that they have already been used? If this is the case, would you mind sending me a private message with these Gold prepaid codes so that I can look further into the issue for you? Let me know if you have any more questions. :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

PM sent

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.