XBox Live Gold purchase failing

I am trying to renew my xbox live gold subscription and it is failing.  I have tried to do it in the xbox itself and on this website, both fail with an error of "unable to complete this action at this time, please try again later."

How can I resolve this and begin using the service again?   


Question Info

Last updated July 5, 2018 Views 1 Applies to:

Hey there Xukiza! So we're trying to get some more LIVE time and we're having issues. Just to confirm, on the console, is that the full and complete error message you are seeing? Is there an 8-digit code with it? Also, can you please check out our Payment Method ( and Purchasing ( guides to see if there is anything there that might help. If not, please post back with the requested information there. Thanks!

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