Xbox Live Gold Membership

Help me please, I added xbox live gold last night and today it says I haven't got it and my prepaid code has been used before. What's going on? Raging at paying for it and not getting the service.
 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Hi,

if it is the account you're using now has a silver membership.

To check whats gone wrong, please contact the phone service. Only a microsoft employee can have a look on your account.

Is  there something listed in your account informations about a redeem code for xbox live gold?

Gruß,
Oliver
Ist Eure Frage beantwortet, markiert es bitte.
http://wpgadgets.de

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.