I am the main account holder and have made another gamer tag for my son to use when he is with me ( he is over 18 ) , he has the email and password and tried to download this to his console at his mothers, He cannot as a message advised it needed a parent to sign in. I have tried to do this on my laptop with no success. It links me to a family protection site to set up accounts for the pc. I am sure i never set his up as a child account in the first place ??
Q. On a family pack are all other accounts regarded as child's and how do i rectify this problem ?
Thanks in Advance Paul