Xbox live gold family

Help Please

I am the main account holder and have made another gamer tag for my son to use when he is with me ( he is over 18 ) , he has the email and password and tried to download this to his console at his mothers, He cannot as a message advised it needed a parent to sign in. I have tried to do this on my laptop with no success. It links me to a family protection site to set up accounts for the pc. I am sure i never set his up as a child account in the first place ??

Q. On a family pack are all other accounts regarded as child's and how do i rectify this problem ?

Thanks in Advance Paul


Question Info

Last updated July 5, 2018 Views 0 Applies to: