XBOX live Gold family pack question

In Jan we signed up of the family pack and mistakenly tried to use xbox.com to add family members to the plan. This associated incorrrect gamer tags with the plan which we could not corrrect with the help of xbox support. It was explained to us that those gamer tags would remain associated with the plan for year.

We canceled the plan and all accounts have since returned to silver. My question is if we try to go gold family pack again before waiting one year will those ssame bogus gamer tags still be associated with the new family pack if we use the same parent gamer tag?

 

Question Info


Last updated July 4, 2018 Views 25 Applies to:

Hi there.

 

Seeing as you canceled the previous Family pack the other accounts should not automatically add themselves back if you purchases another subscription. For further help and troubleshooting with the Family pack, take a look at this Support page.

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