Xbox live Gold expired but the money was taken through PayPal?

The money for the next month's subscription for this Xbox Live account has been taken by Microsoft but the service is expired.  The billing section says the service is cancelled but the bank statement and Paypal show the money was taken.  Would love some kind of explanation for this.

 

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Last updated July 5, 2018 Views 7 Applies to:

Hi there, RedDeadRyan01.

 

You will have to contact the xbox support call line in regards to a billing issue. Sorry for any inconvenience this may have caused you, good luck!

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I did speak to them and they told me to raise a claim against Paypal, which I have done but it seems a bit of overkill for a £5.99 subscription charge....

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Sorry to hear about the trouble Red Dead. Please let us know how things turn out with Paypal!

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