xbox live gold didnt renew

I was billed $9.99 and i forgot i had auto-renewal on so i turned it off right after i was billed. So my xbox live expired today even though i was still charged for it to renew today. Does my xbox live renew or what?

 

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Last updated July 4, 2018 Views 0 Applies to:

Call 1-800-4MY-XBOX. They can get you squared away.

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If I had to guess I would guess the bill date on your account is the 25th of each month but your autorenewal date for your last subcription was on the 26th so you were billed for the current month of service on the very last day of your service month. So that charge was for your last month of service (10/26-11/26).

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The only thing with that is that they charged me the day i purchased my first 1 month. They charged me on the 20th of November when they should of charged me today when it expired.

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