Not sure if I am posting in the right area but here goes. I'm going to explain the best way I know possible.
1. I redeemed a xbox live gold 12 month pre-paid card on the 30th december 2010
2. I had some gold left so it said xbox live will expire 20th january 2012
3. I decided to purchase 1 month of xbox live using www.xbox.com and my credit card. I figured no harm because it would just add on. I was testing the xbox live rewards thing.
4. After the 1 month purchase it said xbox live gold will expire 20th february 2012
5. Just out of curiosity I checked my xbox live account today and it said my xbox live gold will be renewed on the 20th july 2011.
So according to me I have lost 7 months of xbox live gold. Can anyone help me with this?