xbox live glitch

I'm trying to update my payment information because my old credit card expired and so I'm trying to use my new one on it and I keep getting this glitch in the system error.

code:3F6F2AF20523785

s:4xl2Kkn2s+5VaNNh/krXDg==

id:7c54dfc9-d2cc-4d7d-a6ac-f70ed37dfd61

req:93c09ab2-2d7d-42b3-9ff4-af678e82bb6b

I was doing searches on it to see if others have had my problem and everything I've tried hasn't worked. When I try to update my payment info on my xbox it says it may take a little while but that was a day and a half ago and when I try to delete my old card it says it can't do that.

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Hello

If you are unable to edit your payment method here, then you will need to reach out to phone support by clicking this link here

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You cant delete your old card, most possible that you have a out standing bill, you should contact the billing dept over the phone, and tell them you cant remove your old card or properly update your new credit card.

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