This is about my personal friends account. Mine is zalad fingers. HIS IS "CANT BEAL ME". We both have been in contact with Xbox support and yet there is nothing. (This part is for "SUPPORT") He was told today that his account does not exist, but his has used his credit card for arcade games on this account. There should be a history of purchased games on your severs for accounts and Credit card numbers. We both have sent in forms and have talked to support and there is nothing that has been done. Also if you, support helper, say that it doesn't exist then why can I bring up his Black Ops 2 stats and every other game stats? The account exists and we want answers.