xbox live family

How do I change our xbox live family account to my husbands rather than my sons' account? Right now my son is the primary. I need that changed.

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Hi Wolf!

You can contact support to request a cancelation of the Family Pack on your son’s account.  Once that membership has been cancelled, your husband can purchase a brand new Family Pack Gold with his own account.  That will automatically make your husband the primary account on the new membership and your son can then be added to the plan as a secondary account.

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Is there a way to cancel my sons account (he was primary since he was using my email address) and then give primary to my husband then?

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Hey there Wolf! There is no way to transfer anything, including subscriptions, from one account to the other. You can wait until this subscription ends and then instead of renewing it, you could simply make a new one on your husband's account. Sorry for the confusion.

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