Xbox Live Family Pack Late Change

So the story goes like this, I heard that Xbox was getting rid of the Family Pack. With them getting rid of the Family Pack i knew that existing Family Pack members would get an added 3 months to their existing Family Pack because of the hassle. Today on the date of September 15, 2013 i had a pop-up on my Xbox telling me that my existing Xbox live membership had ran out. I questioned this because i knew that Microsoft was adding the 3 months to my account, but i had no idea when. I'm just curious as to know when they will convert my membership to a single membership as well as the other 3 accounts that were on the Family Pack.

Thank you to anyone that can give me a good answer. 

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hello,

Sorry to hear about the issues you are having, here is an Article that should clear up some of your confusion: support.xbox.com/.../family-pack-convert-individual-member-faq If you have any other questions, feel free to ask and I'm sure someone will give you a reply.

Thank you for being an Xbox member.

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