Xbox live fail

Hey guys, I'm signed into xbox live but if I try to play a game online it says "This profile isn't allowed to play on xbox live" can someone help?

 

Question Info


Last updated July 4, 2018 Views 16 Applies to:

Is your Xbox 360 new or is it a used one?

Do you have  Xbox live gold family pack, regular gold or silver?

Have your membership expired?

The Xbox 360 have a parental control that allows you to manage member's Xbox LIVE activities.

Sign in to Xbox live

Go to my xbox, and select family center.

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It's new, I have regular gold and I pay monthly on my card. It just says the safety is off

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Contact Xbox live support to troubleshoot why the account is flagging like that.

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Ok thanks :)

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Xbox live support is being bombarded right now because of the update issues.

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