Xbox Live expiring

How many members have had their Xbox Live Gold account expiring, received an e-mail that it will expire tomorrow, then have their Live access suddenly terminate the DAY BEFORE?  THANK YOU Microsoft for the great customer service.

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

That's probably because in order to keep things uniform the Xbox billing servers are based in GMT. If you're in the United States, that's going to hit several hours before you think it will. You're not actually losing any time, but the servers don't account for your local time in those emails.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.