I purchased xbox live a few weeks ago and when I logged on today it asked me if I wanted to renew. I had purchased the 3 month special offer by Jack Link's Beef Jerky. Is there any reason to this?
Check billing.microsoft.com to see if it shows any errors and make sure the purchase went through. Otherwise you'd have to call support for help.
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.