Xbox Live Errors?

Lately, my Xbox has been acting strangely regarding connections with Xbox Live. When I test out all connection, all seems well; it informs me that I am connected to the wireless connection, internet, and Xbox Live. However, when playing a game or attempting to use features on Xbox Live regarding games informs me that I am not, in fact, connected. All attempts made to remedy the issue such as re-connecting and restarting have failed. If anyone can shed some light on the subject, I would be most grateful. 

 

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Last updated July 4, 2018 Views 1 Applies to:

having same problem and allot of my friends are to looks like Xbox team just sucks and needs to get a better i.t department

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Hey Lord If I understand you correctly when you try to use live features on your console you are disconnected from xbox live?

- If this is so please redownload your profile onto your console.

1) Press Silver guild button in middle of controller

2) Press blue X to sign out (Press Yes)

3) You will see download profile on the screen.

4) Confirm that you want to "download profile"

5) Enter WLID and password to download profile.

6) Profit

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I tried and it gave me an error code 80072746 and that profiles cannot be downloaded at this time. I will try again later, but I thank you for your assistance and I hope this works

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Source of Information

This error occurs if Xbox LIVE Marketplace is undergoing system maintenance, if temporary files on your Xbox 360 console are corrupted, or if you need to open network ports.

To fix this problem, try the following solutions:


Solution 1: Try again later


Xbox LIVE Marketplace might be unavailable due to system maintenance. Check the Xbox LIVE status. If there is an Xbox LIVE service alert, wait, and then try again later.


If there are no Xbox LIVE service alerts, try the next solution.


Solution 2: Clear your system cache


The system cache contains temporary files that are used by the Xbox 360 console. Clearing the system cache may fix this problem. Follow these steps:

  1. Clear your Xbox 360 system cache.
  2. Restart your console.
  3. Try to access Xbox LIVE Marketplace.

If you still get status code 80072746, try the next solution.

Solution 3: Clear your Marketplace system cache

The Xbox 360 console also stores temporary files for Xbox LIVE Marketplace. Clearing the Marketplace cache may fix this problem. Follow these steps:

  1. On your console, go to Settings, and then select System.
  2. Select Storage, and then select your primary storage device.
  3. Select System Items.
  4. Select Marketplace System Data.
  5. Select Delete.
  6. Restart your console.
  7. Try to access Xbox LIVE Marketplace.


If you still get status code 80072746, try the next solution.

Solution 4: Open network ports

If you have a firewall or are connected to a network through your workplace or school, you might need to open network ports in order for your Xbox 360 console to communicate with Xbox LIVE. See Network ports used by Xbox LIVE for help with opening network ports.

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