xbox live doesnt work

i bought a 3 month card , redeemed it but doesnt activate. It wasnt scratched off either and its been 10 minutes since I boughten it and tried to get on. HELP PLEASE

 

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Last updated July 4, 2018 Views 0 Applies to:

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how can i do that ? Please i dont want to waste money! is there any other way ? I have the code if microsoft can check if is activated or used already

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Where did you purchase the code?

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Have you tried redeeming it on both the console and on Xbox.com?

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no it says please enter a valid code. nothing else is wrong with my profile is just the card , but i dont know how is corrupted.Please i want my money back or my 3 months that i payed

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I'm not 100% sure about that but if you can swap it for another code you might want to do that. That way we can isolate if it was the code or your profile.

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You might want to contact 1-800-4MY-XBOX with this issue since it sounds like there's something wrong with the code unless, ofc, you're able to sort it out at your gamestore.

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please help

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houston texas The Galleria mall Gamestop, i cant return the card because thats the policy isnt? I feel that the cashier did not activate it.But dont they activate it as soon is in the register?

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Corrupted? Can you try deleting and re-downloading your profile ONLY?

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yes i tried it right now and it still doesnt work,

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