Xbox live disconnects when left

Right well for the last month or so....my xbox has started disconnecting

During gameplay online it is fine does not disconnect but, when i am playing story mode and in a party it is fine for 5minutes then will say

"you have been disconnected"

i have to reconnect to xbox live.

Also if i leave my xbox for about 2-3minutes not touching it, it will disconnect me and say

"Connection lost. Please reconnect to xbox live"

i have perfectly good 20MB Cable internet working 100% fine

Netgear router

i tried clearing cache etc in the settings but still no go

Thanks hope you can help.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Can you try restarting your network hardware?

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I did this but it is still the same

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Alright, can you start with this thread and provide those details? forums.xbox.com/.../9.aspx

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Right, ive been and bought a new xbox360 today at £220, gave my brother old xbox set up a new account on it and paid for xbox live, so i will see if this does anything to it and maybe help it.

the xbox with problems is still in warrenty so.......

Thanks Miss Portia for all your help but hopefully ive resolved it with buying my brother xbox live gold and adding it to a new account for him

Thanks again

Rob

Also never had these problems with my XBOX360 elite, newer "model" of xbox not right, problem after problem for me.  Complaint!!!

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