I've started to have trouble over the last few weeks with Xbox Live disconnecting when I'm on the dashboard or when I'm playing a game single player. I've played co-op games in parties with friends and played multi-player without an issue. It seems to only happen when I'm playing single player or when idle on the dashboard. I've reset my modem/router and it doesn't seem to help. I'm using a wired I've run test connections without errors. All other devices work fine and my speed tests have come out well (usually 30 down and 5 up).
I've seen similar issues and I think I have all the needed info below. Thanks for your help.
What Country/State/Province do you live in? US
Modem brand & model number: Ubee DDW3611
Router brand & model number: Ubee DDW3611
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?
Things you have tried: Rebooted the router several times.
Is UPnP Enabled? No
Do you have a NAT error? If so, what is your NAT? No error
Any Error Codes you encounter:
Who is your ISP(Internet Service Provider)? Time Warner Cable (Roadrunner)
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)