Xbox live disconnects at 11.30pm

I keep getting disconnected at 11.30 till roughly 11.45 an it's even happening for two weeks please help!!
 

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Last updated July 4, 2018 Views 26 Applies to:

Who is your ISP? If the disconnects are occuring on a frequent basis at exact times it could be a result of network maintainence from your internet service provider. It may be worth a phone call to speak with their support to ascertain if they do have outages at specific times for maintainence.

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Hey there Jake!  Could you check your Internet setting by logging into your router and see if you have auto-reset enabled?  What that is, your router will reset itself automatically and sense it's only for about 15 minutes, that's about that average time to boot everything back up.  You can turn this feature off by contacting your ISP (Internet Service Provider) :)

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I second the call that it's your ISP. This was happening to me a year ago. Disconnecting at the same time every night. Talked to the internet company, and it stopped.

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It wouldn't hurt to call your ISP and ask them what the deal is. They'll simply tell you straight up if it's their maintainence that is kicking you every night.

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Yeah, if it's that consistant it's probably something very simple and easily fixed.

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Yes but even so my wifi on phone and Internet on computer still works

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This could be due to the way your Xbox requests data on the internet. Your Xbox requires packets of data that are at least 1374 bits large. By comparision your phone and PC only require roughly 32 bit packets. This is due to the need for large packets of data for online gaming. It's possible that if your ISP is doing mantainence that it's lowering your bandwidth to a point where the Xbox no longer has a strong enough connection to stay online while your PC and phone do.

 

Regardless without knowing more information about your network and ISP it's hard to make an accurate recommendation, but calling the ISP never hurts. When you see a disconnect that operates like clockwork it's a definite sign that some form of network maintanence is occuring.

 

Please feel free to ask if you have any more questions and it wouldn't hurt to get us all the information from here.

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