xbox live disconnecting during phone calls

When a call is placed or a call comes in via the land line, I am disconnected from xbox live.  The 360 operates via the wireless router, what is the problem?  There is a filter on phone jack to the wall.  BTW, our NAT type is strict.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi,

What phone do you have is it a cordless one, you say there is  a filter in the phone jack but you need a filter on every phone jack that has a device connected into it so ensure all of the other extensions in the house also have a filter if they also have a phone/fax etc etc

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Exactly as above.  Also, if the xbox is disconnecting try getting a new filter and replace it as it may have failed.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.