Xbox live constant disconnects (just started recently)

What Country/State/Province do you live in? USA/North Carolina
Modem brand & model number:  
Motorola SBV5121
Router brand & model number:   
Netgear WNR2000v3 N300 Router
Network Connection Type:  
Wired
If Wireless, what type of encryption are you using?
N/A
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?:
N/A
Things you have tried: Power Cycling numerous times, different cables, different devices (all of which work fine)
Is UPnP Enabled? Yes
Is NAT Type Open? Yes
Any Error Codes you encounter: No
What type of internet do you have? Cable
Who is your ISP(Internet Service Provider)?: Time Warner 
After you run "Test Xbox LIVE connection" and click on "More info", what is the exact message shown on screen? There is no "More Info" Because it can connect me so all it says is everything is working fine however I just disconnect all the time and have to hit the guide button to reconnect manually.

Besides the constant disconnects which all started this week, friends are reporting my avatar on their screens is using incorrect avatar clothes, sometimes the incorrect gamerpic and incorrect gamerscore. Also on Xbox.com I see different gamerpics and different gamerscores than what I actually have. 

I have not changed any of my network configurations and this just popped up this week. Everything is still working correctly because my computer hasn't experienced a disconnect and neither has my phone both of which are connected to the same internet and router, although the phone is wirelessly connected.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Still happening as of last night, have not checked today yet.

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Hey there! What are you doing when you disconnect from LIVE? Have you tried recovering your profile for the account weirdness? Also, please go to http://speedtest.net on a computer on the same network as your console, take the test there, and post the result image back here. Thanks!

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Seems like the whole world is having this problem!!!

Some are lucky others are not.

Mine started disconnecting a few days ago too. Makes it impossible to use multiplayer.

PSN seems to be the same at the moment.(for me anyway), but not so bad.

Mine prob a settings problem tho.

kwaka

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[View:http://www.speedtest.net/result/1529588900.png]

That's my speedtest results. Sorry for ignoring this thread, but the issue went away for a few days however it just popped up again today and I disconnected 5 times while playing 3 songs of Rock Band 3. I don't actually have to be doing anything for it to happen, I can be on the dashboard or I can be in a game,or a random party and I'll just disconnect. Hopefully you can help!

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Also would just like to add that when it does happen, I'm able to reconnect perfectly without problem.

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i have been having exact same problems no idea what's goin on must be an xbox live problem defo... over past few months keeps doing strange things to peoples gamer cards too also my own said i had 0 gamer score one day i shatt myself ha

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Well just to add something additional again, my sister is here at my house connected to my network with her own xbox through a wire, in other words the same setup and I'm sitting here disconnecting while she is not. How could this even happen? Makes no sense

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Have both consoles been connected to the network the entire time? Two consoles on the same network can sometimes need different router settings to ensure both can stay connected, depending on the router.

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