xbox live connection

Ok so i've been using Xbox live for some time and I've never had an issue until recently. However I can no longer connect to the internet failing at the first hurdle when testing the network. My password has not changed and neither have any of my settings so I have no idea why this should be the case... I have run through the suggestions on the troubleshooting part of the live website first of course and none of the tips have worked anyone have any ideas? 

 

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Last updated July 4, 2018 Views 0 Applies to:

Are the other devices in your household connecting?

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Yes all devices including a ps3 and an incredibly old phone will connect with no issues its just my xbox that is the issue :(

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Next question... What model/make of xbox, and is it a wireless or wired connection?

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Xbox S with wireless connection

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Hi there Austin4761 - In order to really dig deep into your issue, we'll need a bit more information if at all possible. Can you check out our Start Here sticky (forums.xbox.com/.../155724.aspx) and post back with the information requested at the bottom? That will tell us a lot about what is going on, and get you that much closer to gaming. :)

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