Xbox Live Connection Problems

Hello. I've been having problems with xbox live. I lag out of games in any multiplayer game i play, and lag out of xbox live parties quite frequently also. I found a post that said i should enter the following information for better results on a fix. Here:

What Country/State/Province do you live in? USA/IL/VILLA PARK
Modem brand & model number: WILL ADD LATER IF NEEDED
Router brand & model number: WILL ADD LATER IF NEEDED
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? WHITE EXTERNAL WIRELESS ADAPTER
Things you have tried: RESETTING MODEM / ROUTER, RUNNING INTERNET DIOGNOSTICS, ALL ABLE SUGGESTIONS FORUMS GAVE. LIKE DECREASE RANGE BETWEEN ROUTER AND XBOX ADAPTER, ETC
Is UPnP Enabled? YES
Do you have a NAT error? NO

If so, what is your NAT? MY NAT IS OPEN
Any Error Codes you encounter: NONE
Who is your ISP(Internet Service Provider)? COMCAST
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W: 0000 - 0021
X: 0000 - F001
Y: 20A8 - 4840

Z: 0000 - 0000

ID: FFFF - FFFF
L: 0015 - 10F0
Q: 8007 - 0435
T: Wireless
D: 75.75.75.75, 75.75.76.76
S: No Security
C: 6

Hope that this helps. Thanks in advance!

 

Question Info


Last updated July 4, 2018 Views 50 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hi,

As a test can you try a wired connection, that will tell us if it is a local wireless problem or possibly an ISP problem

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Test your xbox live connection to see if NAT is open

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

ok i will try a wired connection. if i can find my cord... haha

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i tried my wireless  right next to the router, and it is perfect connection now, but it is not possible for me to stay playing here. I guess it is only working at certain times of the day, but when i play upstairs, it lags. but it was working upstairs for years until 3 months ago. maybe i just need a stronger connection, but sometimes the connection on my computer is low too. idk...

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

The delays from the extra buffering and 'echo' signals every WiFi connection has can cause lagging, which is why so many gamers prefer Ethernet to WiFi (well, that, and the greater speed). Just because the strongest signal of WiFi gives 4 bars doesn't mean there aren't other problems with your WiFi.

An Ethernet cable can be over 325 feet and still work. Don't run ordinary cable through HVAC ducts; make sure to have 'plenum' cabling made up for that instead.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Ethernet is not an option... I will see what i could do to strengthen my wireless.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I think it may just be that my xbox is too far from the router. but theres nothing i can do about that cause the router has to be on the base floor, and my xbox only can be in my room on the first floor in order for me to play it. (There is a floor between the router and my xbox) Thing is it always tells me i have 4 bars but it still lags. idk...

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Well, which router do you have? If it has a 'f' type antenna you can replace one of the 'rubber duck' type antenna with a strongly directional antenna (MERITLINE.COM has those cheap) or you can make an aluminum foil reflector yourself  www.instructables.com/id/DIY-WIFI-Antenna-Reception-Booster or www.freeantennas.com/.../template or [View:http://www.youtube.com/watch?v=sUTT8wdN_VA] or lifehacker.com/.../make-a-long-range-wi+fi-extender-out-of-a-coffee-can

You can also buy a WiFi Extender

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hello

I would suggest you to try out this fix:

1) Goto System Settings.

2) Select Storage.

3) On your Primary Storage Device Press the 'Y' Button.

4) Select 'Clear System Cache'

5) Wait for it to Clear...

6) Now attempt to Sign in.

7) You should stay signed in.

Here is one More Possible Fix:

1) Goto System Settings and Select 'Storage'.

2) Click the Storage device that Contains your Profile.

3) Goto your profile and press 'A'.

4) Click Delete Profile. It Will then ask 'Delete Profile Only' or 'Profile and Items'.

5) Select 'Delete Profile Only'

6) Once deleted press the Xbox Guide Button(Middle of Controller/ Big Green X)

7) Make sure you are signed out of all profiles and click 'Download Profile'

8) Enter all your Windows Live Credentials when It asks you too.

9) Wait for it to download

10) Once Downloaded you should be able to Sign-in to XBOX LIVE.

try this solution to get the network settigns back to its default state:

1)Turn off your Xbox 360 console.

2)Wireless connection only: Unplug the Xbox 360 Wireless Networking Adapter from the USB port (if applicable).

3)Turn on your console.

4)Press the Guide button on your controller, go to Settings, and then select System Settings.

5)Select Network Settings.

6)Select Wired Network or the name of your wireless network, if you are prompted to do so.

7)Select Configure Network.

8)On the Additional Settings tab, select Restore to Factory Defaults.

If all of those doesnt work i would suggest you to use this link to help you find a solution:

support.xbox.com/.../contact-us

Also you might need to check your network ports.

Please check this link it has a full guide on how to open ports and NAT:

forums.xbox.com/.../7448.aspx

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.