For me, I'm not having issues connecting to live. I'm having issues STAYING connected to live. I'm looking for any help I can get before I schedule a service with my ISP.
I've been having connection problems for the last two/three months. When playing online, I will lose connection to live. I will first drop from the game, then the party I'm playing in, and within 15-30 seconds, I will lose connection to live as well. I will then turn off my xbox (which won't turn off right away. The light goes out but it takes 15 seconds for the box to stop running), and then re-connect back to live. Most of the time, I can connect right back, but every once and awhile it will give me a DNS/Server error message, in which case I turn my router/modem off and try again. which works.
I've dropped from every game I own...Including Call of Duty. I HAVE NEVER lagged out of a COD game before.
If you guys need any other information, please let me know. I don't mind chatting over Windows Live Messenger or something to save time. It would probably be easier to give you information off of my computer that way, since I'm a noob when It comes to connections. I don't know anything about DNS/Gateways/Subnet Masks or anything like that. This could just be a problem with me not setting my computer/router up properly.
What Country/State/Province do you live in?
Modem brand & model number: Motorola SURFboard SB5101
Router brand & model number: D-Link DGL 4100
Network Connection Type: Wireless/Wired Wired
If Wireless, what type of encryption are you using? N/A
Things you have tried: Well, I've exchanged my modem from my ISP 3 times this year. I also purchased my new D-Link router, hoping that would fix the problems, and It only worked for about 1-2 weeks. I've also purchased new ethernet cables, since the little clips were about to break off of the last ones. Other than that, I've done the network re-start. I've unplugged all of my equipment overnight, and I've made sure to set my xbox to default settings under "network settings". I've also tried to direct connect to my modem, and it doesn't fix the problem.
Is UPnP Enabled? Unknown
Is NAT Type Open? Yes, It Is Open
Any Error Codes you encounter: When I am disconnected from Live, I will occasionally get the "Can't Resolve DNS Server Names" message, but that will only last for a few minutes, then I can connect back.
What type of internet do you have? Cable
Who is your ISP(Internet Service Provider)? Comcast
When you run "Test Xbox LIVE connection" what is the exact message shown on screen? Well, 90% of the time, I can connect fine. The only time It won't let me connect is right after I lose connection to live. I wait a few minutes, and I can connect back, and start the cycle over again.
Also, I think it's worth noting how inconsistant my connection is. For example, I ran a few speed tests about 30 minutes apart.
Test #1 -
Test #2 -