So I've owned my Xbox for about a year and a half now. Up until a month and a half ago, everything was fine. But when I would start it up it would tell me that I need to connect to Xbox live. I knew it wasn't my subscription because I had bought a new
year pass in February. And it wasn't my wifi because usually it's just my brother watching YouTube and me on the game. So when I go to my setting and check my network connection it says I have an open NAT Type, but "Service info is unavailable." It's been
doing this on and off for a month and a half now and I don't know what's wrong.
first off, NAT type being "opened" or "Strict" just means the xbox is connecting to the router, and the router is on. the service info is unavailable means the xbox is not connecting to ther Xbox Live Servers to get the connection it needs to check. Go to
advanced settings and post your :
IP address, Gateway, and Primary DNS. then run the three test on the "troubleshoot" in network and post results here as well, preferably in one post.
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