xbox live child account ?

hi, ive set up my xbox yesterday an after a quick play ive gone off to do other things. when i went back to the xbox my  11 year old son had managed to get his mother to get him online with it so he now has the 12 month subscription instead of me. this means i cant download an play the demo games go on youtube an play online with mw3 ! 

is there a way to sort this out please ?

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

You can try calling support to see if they can cancel the subscription on his account and give you a token with the remaining time to redeem on your account.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.