xbox live charging a cancelled credit card

I recently had to cancel my credit card but never changed the details on xbox live.

since i didn't want to renew it i thought i would just leave the old card details up.

My renewal date came around and for some reason xbox live has charged my cancelled account and i still have a gold account.

why wouldn't they realise its a cancelled card? all i want is to know why because im scared i'll somehow be forced to pay this..

 

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Last updated July 5, 2018 Views 153 Applies to:

As far as I know you'll have to pay it.

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It's up to you to call support and turn off auto-renewal. Leaving a cancelled card on the account won't do it. They'll continue trying to charge you. If they can't charge you, you'll end up with an outstanding balance you'll have to pay before you can get another gold membership.

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