xbox live card

bought an xbox live card and when I scratched off the grey to redeem code it took part of the number too. never had this problem before when the cards were plastic but now they are paper cards seems like kmart must have had them in the heat. how can I retrieve this number thanks steve
 

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Last updated July 4, 2018 Views 0 Applies to:

You will need to call support,they will ask the cards serial number to verify it hasn`t already been redeemed,then they can probably tell you the rest of the code.