This a 2 parter question.
The first part is to do with the automatic renewal, I just phoned up Xbox live support to turn it off and all seemed to go well, the guy said it is now off. However my profile (pr whatever) says it is still ON, is there a delay, or didn't it work?
The second part is about Xbox Live Gold, I just payed for the month of Xbox Live on the Xbox website, payment was confirmed and my console says it is Gold. However at the bottom of the profile it still says 'Free Live' (or something similar) and I can't play games online?
Help is much appreciate as soon as possible, Thanks in advance.