Xbox live and account bug

Hello, recently I can no longer connect to the Xbox Live Gold and when I go on my Xbox account, I have a strange message. It looks like you have found a flaw in the system.

Date: 03/21/2013 9:16:28
Code: 2E9C81084C8F8AE
s: miOYCRld4q38ctNP1LYpvA ==
id: 8bda46f2-0750-4aa5-968b-b4ba9dc5d750
req: 4d7a42ab-A253-4992-af78-5e1328ac1689

I do not understand, I do not know why I have this message.
 

Question Info


Last updated July 5, 2018 Views 8 Applies to:

Hi there,

to be sure, can you check if all information (address and payment) is correct at http://billing.microsoft.com

If you can't access that, or all information is correct, the best thing to do is to contact Xbox Support.

You can contact them via support.xbox.com/contact-us

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