Xbox live and account bug

Hello, recently I can no longer connect to the Xbox Live Gold and when I go on my Xbox account, I have a strange message. It looks like you have found a flaw in the system.

Date: 03/21/2013 9:16:28
Code: 2E9C81084C8F8AE
s: miOYCRld4q38ctNP1LYpvA ==
id: 8bda46f2-0750-4aa5-968b-b4ba9dc5d750
req: 4d7a42ab-A253-4992-af78-5e1328ac1689

I do not understand, I do not know why I have this message.

Question Info

Last updated July 5, 2018 Views 8 Applies to:

Hi there,

to be sure, can you check if all information (address and payment) is correct at

If you can't access that, or all information is correct, the best thing to do is to contact Xbox Support.

You can contact them via

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