Xbox Live Age

Hi

I have recently purchased FIFA 11 with an online pass, so once I downloaded FIFA ultimate team I went straight onto it. But whilst it was saying 'arthur2225 is connecting to EA servers', afterwards it said 'thank you for your interest.....but you are not old enough to use EA online'. This also happened when I tried to access the EA store, online matches, anything that uses the internet on FIFA. I am asking for a solution to alter my Xbox Live Age so that I can use these. And for your information I have tried promoting my child account to an adult account, that didn't  work, and I have also tried changing my windows live ID to one with an age of over 18. Any help would be appreciated.

 

 

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Last updated July 5, 2018 Views 1 Applies to:

I am also having this same problem!! Have you managed to sort it yet?

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Once you create an account the age cannot be changed. EA has age restrictions set on their games. For games like FIFA, you have to be 13 in order to use online.

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no changing the windows live id will not change the age of the gamertag

you must wait till the gamertag updates to over 13 then you can play ea games unless they are M rated then you must wait till you are 18

 

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