xbox live age problem

hi xbox my other account L3GIIT SNIIPAH says that the account is under age can you please fix that and make it 19 because i am? thank you and please help fix it because i bought medal of honor and pre ordered Battlefield 3 so they wont work because it says i am under age please change it thank you

 

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Last updated July 4, 2018 Views 5 Applies to:

You have to change your age youself, By changing it in your used e-mail for XBL. And doubting your e-mail doesn't say your 18+, so I doubt you even are older than that.

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Once an XBL account has been created the age can never be changed. If you truly are 19 years of age and entered the correct birthdate information when you joined XBL then all you simply need to do is http://support.microsoft.com/kb/945418?sd=xbox

 

Changing the age on your e-mail will have absolutely no affect on your XBL account age.

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i have already did that it doesn't say promote child anymore and still not letting me

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