Hey, the past few days I've been completely unable to use Xbox Live because the adapter keeps switching off and on or sometimes just losing connection.
The light can be green then suddenly just go out or suddenly just go red and then once I connect it up again and try playing a game, the light will go red or out.
To clear things up, I have already tried using a new adapter and the same thing happens.
What Country/State/Province do you live in? England
Modem brand & model number: BTHomeHub
Router brand & model number: BtHomehub
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? -
Things you have tried:
Any Error Codes you encounter: None
Who is your ISP(Internet Service Provider) - BT
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W: 0000 - 0021
X: 0000 - F001
Y: 20A8 - 4840
Z: 0000 - 0000
ID: FFFF - FFFF
L: 0015 - 10F0
Q: 8015 - 1004
D: My IP followed by, 0.0.0.0