xbox live acount gone missing

when i turned on my xbox this morning my acount just dissapeared, now where did it go?

and now i cant download it again either....

so any helpwould be very much apreciated ^_^

 

Question Info


Last updated July 4, 2018 Views 275 Applies to:

Hi there Bats!  Sorry about the missing account!  Could you give us more information about this?  Are you getting any kind of error message(s) when you attempt to sign in/download your account?  Thank you! :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Also please check to see if the profile has become currupted in your hard drive. if it has become currupted please delete the profile ( make sure to delete profile only) and then you should be able to download the profile again.  

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

@kiesey78

yeah, that was the problem

after calling support they looked up the error code, and told me that the file in my HD was corupted

after deleting it i could download it again no prob

thanks for the help ^_^

i got another issue now though...

i was trying to change the live ID conected to my xbox acount, but it failed to do so the first time

the second time i tried it said i had to wait 30 days to change live ID, even though it's still conected to the old live ID

guess i just have to wait 30 days for that :(

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Its an unchangable time limit, unfortunately. Although, if its not a hotmail/live account you could go to http://account.live.com and "change" or rename the account to an email with another service (that hasn't already been registered as a live id) or create a new hotmail/live account.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.