xbox live acount banned for life

hi, my name is sherry my sons share a xbox live account and my youngest son was at a friends house. and his friend moded the account and told my son that you can't get banned for changing the avatar colour and my the account got banned for life. i was wondering if you could unban the account and i assure you this will not happen again so my oldest son can play on live. p.s. my sons account is iiK00LAiDKiNGii

 

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Last updated July 4, 2018 Views 8 Applies to:

This is in the wrong place. Can you post it in why have my Xbox live been bannd thank you!,

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here are the links.

forum 15 for accounts being banned forums.xbox.com/.../41.aspx

forum 16 for consoles being banned forums.xbox.com/.../2366.aspx

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