xbox live account


I signed up for an account on for a live account.  I got a gamertag and everything.  Even entered in my code for the free one month trial for xbox live.  We thought that is what we were to do.  THEN we went to the xbox and have tried to sign into xbox live.  It tells us that the email address and info is associated with another account.  What do we do now?  Our free month trial is tied to that.  FRUSTRATED.


Question Info

Last updated July 5, 2018 Views 0 Applies to:

I would suggest trying the "Download Profile" option. Since you signed up for live on the PC not the Xbox this may work.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.