xbox live account wont sign in

ok so my brother has an xbox and it asked him to verify his password and everything but its saying its wrong so we tried deleting it and redownloading its still saying its wrong but if you go onine it will sign in after you have verified the account please help thanks. 

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Hey there

Welcome to the forums

.

Have you cleared system coach by going to the memory unity and pressing Y. Then re download your profile again.

Please get back to me as  soon as possible

Regards,

Volunteer Moderator | Xbox Ambassador | Article Author | Windows & Xbox Insider

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I tried this eventually got it fixed through a live chat on the xbox website they was really hepful just to let you know.

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