Xbox live account stolen

my live account was stolen and i know who did it it was [mod removed] he said he is hacking my account and said bye and i got disconnected and he changed the email to [mod removed] and if i could get my account back or my left over gold i would be extreamly happy or get free live for a month or something please help me

 

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Last updated July 5, 2018 Views 2 Applies to:

Do not call out other GT on the forum - even if you think they stole your account..

Phone support to start an unauthorized access investigation.

support.xbox.com/contact-us

That is where to start - Good luck.

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I'm sorry about your problem but we can't help you on the forums.  To get your account back you need to contact support for your region, and open an unauthorised access investigation. 

Please be aware that calling out other Gamertags is not allowed on the forums, under any circumstances.

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Contact phone support, they will start an unauthorized access investigation for you. At that time, they will ask you if you know the gamertag of the person and you can give it to them. What will happen at the end of the investigation is you will be provided with a free one month subscription that you can redeem.

I hope you get your account back and everything works out for you.

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