I've got a problem.
I've been unable to log into my Xbox Live account for about two weeks now due to the fact that I've lost my log-in data and I recently had to replace my Xbox due to mechanical failure (Red Ring of Death). I have tried repeatedly to recover the account with no luck. The account hasn't been a paid one for many years now and I only created a live account to recover my Xbox live profile that I've had since the launch of the Xbox.
I have some DLC codes from items purchased pertaining to two separate games from physical stores, the gamertag, and not a whole lot else. Failing getting my account back, I'd at least like to be able to get my DLC back since it didn't transfer when I used the transfer cable to shift all my old data over (which has proven to be a waste of money in light of this issue). Buying a version of Mass Effect 2 that wasn't used and a preorder version of Mass Effect 3 Collector's Edition and not being able to get any advantage from either is frustrating beyond words.
I just want to be able to get what I paid for, I don't think that's too much to ask for.