Xbox LIVE Account issue

When I turn on my Xbox 360 and log into my Xbox LIVE account, it doesn't show my Gamerscore, Reputation Stars and Avatar. When my Friends looks at my Profile, they can see it as normal. I ran my Halo: Reach game and every time I wanted to equip a piece of Armour, it kept saying something like "Account File couldn't be saved". When I tried to create a new Avatar, it wouldn't save it so it returned to the Xbox Dashboard. Does anybody have a solution to fix this issue. I had also rebooted my Xbox 360 and still had the same problem.


Many Thanks

Xi Kaz


Question Info

Last updated July 5, 2018 Views 2 Applies to:

It sounds like you have a corrupted profile. Try deleting the profile and recovering it.

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