Xbox live account ? Help

My friend has xbox live but somebody set his account up for him and he dont know the email address or password and hes geting xbox one and he wants to keep the same gamertag but how can he find out hiss password ?? Or what does he need to do ?
 

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Last updated July 5, 2018 Views 5 Applies to:

He need to call up support to get his verify that it is his account then he should just get an a email, if he has a phone number on the account that is.

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Hey BooBoo,

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If he can still log-in to his account on the console you can see the email flash up on the top right hand corner. As for not knowing the password though he may need to fill out the account recovery form at this link: support.xbox.com/.../forgot-microsoft-account

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Yes i know how to get email up i will try this and let you lit know how it goes

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