So I tried to sign into my xbox live account earlier today and it worked fine then about an hour later i randomly disconnected form live, I couldn't sign in until I recovered my gamertag, then I went to get dinner came back on and I received the same error; I tried to recover my gamertag to no success so I reset my password and then recovered my gamertag.
Upon signing in I noticed some (about 70) Microsoft points were missing and I had unlocked some achievements on Fifa 12 (I don't even own that game). I tried to call the call centers but they are closed over here till tomorrow. IS there anything that can be done to help? (Like console ban whoever recovered my account.)
Also my credit card details are on this account, I would like them to be removed.
Thanks very much for any help,