Xbox live account disapeared!

Hi there

When i try to sign into my profile it says "your xbox live membership information isnt valid. please use a profile that contains a valid membership or recover your profile from xbox live." and when i recover my gamertag it says "this account is not valid" even though i brought a 12 month membership 3 months ago!

please help!

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

Are other profiles able to recover on your console? Can you recover your profile on a different console?

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