Xbox Live Account Balance

Hello Xbox Live Team, 


Just curious if it's possible to transfer Microsoft Points from previous account to new account, i created the Xbox Live account a long time ago, when i first bought my Xbox 360. I created my account myself and didn't realise that i've placed parental controls on and being stupid at that age, i didn't know what it meant by it. So i placed my mothers email address but not being bright at spelling i placed and miss-spelled the wrong email address and unable to access that email address that probably doesn't even exist. 

Should i contact Xbox Support about the issue? I'd appreciate a direct link towards the correct support, thanks guys!


Question Info

Last updated July 5, 2018 Views 1 Applies to:

Sorry but items cannot be transferred from one account to another.

However, you can certainly contact support to see if they can help you out with your email issue.

The link provided below will allow you to set up a call back from phone support.

Good luck.

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