So in January of this year XBOX informed me that my Gold membership was ending at the end of the month and that I needed to renew. Well I didn't have the funds at the time and the credit card I had on file was no longer in use. Here is my problem.
Why does it say I have an outstanding balance of 59.99 when I paid for the year before and didn't renew my subscription. On top of that I cant use the deals they are using atm to do 1 or 2 dolarrs fot 1 or 2 months because of the balance.
How can you charge me for something I haven't been able to use all year. I already paid for last year and when I couldn't renew with my credit card they still put a balance on my account to pay.