Xbox keeps shutting down

Recently bought an xbox one fifa bundle consol. It's been working fine untill today. It keeps shutting down for no apparent reason. I've changed the settings so it don't shut down after inactivity and also made sure the power is connect to the mains and the white light is on. Also the xbox has good ventilation. Does anybody else have this problem? Has anybody have any soloutions? Thanks
 

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Last updated July 4, 2018 Views 6 Applies to:

Hi there,

I've not heard of this myself, but take a look at the following link and hopefully this will provide you with some help.

http://support.xbox.com/en-US/xbox-one/system/console-turns-off-unexpectedly

Hope you get this sorted and that this helps a bit :)

Yes, mine does this, but 5 seconds after switchining on. Its in the process of being sent back. Typical MS :-(