xbox keeps losing connection and mic

my xbox keeps crashing and then disconnecting from xbox and crashing  and some times my mic will not work it keeps doing a Eco and my party members cant hear me but i can hear them thing that  i have done are:-

reconnected to xbox works but no mic talk

restart xbox get disconnected when going on line games no help with mic

restore to factory setting for wireless helps sometimes

restart router works for all some times get diss from xbox live tho

any thoughts at all

 

 

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Last updated July 4, 2018 Views 5 Applies to:

You say your xbox is crashing and then disconnecting? Do you mean your game is disconnecting and thus the live game ends? Or do you mean your system crashes (shuts itself down and restarts).

If the latter then your xbox is going up and I would look into getting it repaired and/or replaced.

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it will disconnect from xbxo when im connecting to on line games eg call of duty b.o i get to main menu go to multiplayer and pick game type and then it disconnects me form xbox and some times it crashes so i have to restart my xbox my self. if it dont crashes i can then reconnect and it works but then my mic will not work sometimes i can hear ppl but cant talk to them and i will get eco back of same vol of my voice.

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just keep your xbox cool and see maybe something is sharing the internet connection and causing the box to disconnect.

MozzKhan

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When your console crashes, does the screen lock up? If so, go ahead and try these steps. As for the disconnection issue, please run a LIVE connection test, and post the results exactly as they appear onscreen. Thanks!

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my Xbox live keeps crashing then it says my wifi is not connected so my game freezes and I can't do anything and it started when the June update for Xbox came out. Sometimes  after I reboot the Xbox it will I only be able to play for like 10 min then I can't use it 

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