Xbox keeps disconnecting from live

Hello, my xbox has been disconnecting from xbox live every 5 minutes or so. I haven't ever had troubles with it before until two days ago. I tried multiple online games such as COD MW2, COD Black ops, and GTA V. I can connect to a game, then 5 minutes into the game I get disconnected. I am using a wireless connection. Any help would be greatly appreciated. Thanks!

 

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Last updated July 4, 2018 Views 2 Applies to:

don't listen to the ambassadors on this subject cuz they don't know any more than you ive had this problem for month gone through all the steps to fix spent hours on the live chat help, and just as much time on the phone and none of the solutions offered work, I know the prob is a pain but ms hasn't done anything to try to fix

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Yep this problem still continues after a month of trying to fix it.

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I'm sorry to hear that your having problems but CYR426 please follow the rules. Now JoeShag18 how has this every happened before because I'm trying to gather more information about this issue

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Well  it's been going on for a month. Go to online multiplayer on any game, (I've tried gta 5, COD black ops, black ops 2, mw2, and cod mw) and still the same result. I get into a game and after about 5 minutes of no issues, I lose my connection to xbox live, and get kicked out of the game. It's all very frustrating because I can't enjoy any of my Xbox games online.

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Greetings JoeShag18!

Would be great if we could have you answer a few questions for us, so that we can better understand your situation.

Please read: START HERE! And post back in full detail (the bits in bold).

Be sure to include any troubleshooting steps you have tried so far, so we don't post up solutions that you have already tried.


@JoeShag18 - Can you please create a new thread and detailing out your situation. Include any error code you are getting and any troubleshooting steps you have tried so far. This allow us to give you the very best support possible.

Thank you! 

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Thank you, I will submit a new post in that thread.

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