Xbox is Slowing Down

Whenever I log into Xbox Live my Xbox keeps slowing down. I have a hard drive and Kinect. Whenever I try to play games such as Halo 4, once I reach the part to select my storage device. My console would freeze up.


Question Info

Last updated July 4, 2018 Views 2 Applies to:

Hello Atom,

Sorry to hear about the slowness. Let's see if we can get this working properly.

First off, what kind of storage device are you using? Hard Drive? USB? Cloud? 

I would suggest we start by clearing your cache, and then redownloading your profile.

Let us know how that goes, or if you have anymore questions.  

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